My stay at Mitsui Garden Hotel Kyoto Shinmachi Bettei was quite good. The contemporary yet traditional feel of the room made it a comfortable retreat, though it did feel a bit cramped at times. The hotel's location on a quiet street, close to local eateries, was ideal for exploring Kyoto. I enjoyed the breakfast selection, though the dining area could get warm. Overall, it was a great experience.
Rooms
8.0
The deluxe room was spacious and well-furnished, maintaining a lovely traditional ambiance. However, I found the double room we initially had was a bit small for my liking.
Service
8.0
The hotel staff were incredibly hospitable and warm, always ready to assist. I did find it a bit inconvenient that they don't help with restaurant bookings until after check-in.
Location
9.0
Nestled in a quiet residential area, the hotel was just a short walk from Nishiki Market and other attractions. I appreciated being away from the hustle and bustle.
Dining
8.0
The breakfast offered a fantastic mix of Japanese and Western options. though the dining area felt a bit stuffy at times.
Facilities
8.0
The hotel boasted excellent amenities like a public onsen and free mini bar service. However, I wished for more coffee replenishments in my room.
Chris
United States of America,
December
2024
6.2/10
My experience at Mitsui Garden Hotel Kyoto Shinmachi Bettei was quite pleasant overall. The hotel exudes an authentic Japanese charm, with a beautiful lobby and a serene atmosphere. However, the rooms, while comfortable, were on the smaller side and lacked space for luggage. The staff was incredibly helpful and friendly, which added to my enjoyment. 🌸
Rooms
7.0
The room was compact yet well-designed, with comfy beds and tasteful interiors. However, there wasn't much room for my luggage, making it feel a bit cramped at times.
Service
9.0
The staff were warm and accommodating throughout my stay. They even lent me an umbrella during a rainy day, showcasing their helpful nature.
Location
8.0
Nestled in a quiet residential neighborhood, the hotel is conveniently close to Nishiki Market and public transport, making it easy to explore Kyoto's attractions.
Dining
6.0
I didn't dine at the hotel as I found the prices a bit high, but the breakfast buffet was noted by others to offer a great variety of dishes.
Facilities
7.0
The hotel boasts good amenities, including a lovely public bath and laundry facilities, although the number of laundry machines was limited.
Benjamin
United States of America,
November
2024
6.8/10
I had a good stay at Mitsui Garden Hotel Kyoto Shinmachi Bettei. The location was excellent, placed in a tranquil neighborhood yet walking distance from Nishiki Market and metro stations. While my room was smaller than I expected and I encountered a bit of chaos in the onsen, the overall experience was pleasant with friendly staff and a beautiful hotel. I would absolutely recommend this hotel for its charm and accessibility.
Rooms
8.0
My room was nicely decorated, though smaller than I usually prefer. It was spotlessly clean and well-serviced daily.
Service
8.0
The reception staff were incredibly warm and helpful, which made my stay more enjoyable. However, restaurant service could use improvement for better communication.
Location
10.0
The hotel is situated in a quiet side street, which I loved. It was close to metro stations and a short walk to the market, making it easy to explore Kyoto.
Dining
8.0
The buffet breakfast was excellent, with a good mix of Japanese and European choices, although I wasn't quite ready for soups on my first morning. The restaurant needs better service training.
Facilities
9.0
I enjoyed the onsen experience and appreciated the hotel's keycard security. The hotel features beautiful gardens and comfortable lounge areas.
Patrick
United States of America,
November
2024
6.8/10
My experience at Mitsui Garden Hotel Kyoto Shinmachi Bettei was truly nice. The staff were friendly and accommodating, making me feel welcomed. While my room was cozy and had all the essentials, it felt a bit compact by Japanese standards. The location was ideal, close to shopping and dining hubs, though accessing the hotel via public transport had its challenges.
Rooms
8.0
The room was a good size, clean, and reflected thoughtful design. Though compact, it had everything I needed, including a comfortable bed and modern amenities.
Service
10.0
The staff truly exceeded expectations. They were courteous and always greeted me with a smile, ready to assist with any inquiries.
Location
8.0
Situated in a quiet neighborhood, I found it easy to wander to nearby restaurants and shopping areas. It's conveniently located near public transport, though I did rely on taxis for some trips.
Dining
8.0
Breakfast offered a great selection of both Japanese and Western options, which I thoroughly enjoyed. However, I felt the dinner service didn't quite match the morning meal's excellence.
Facilities
8.0
The onsen was a pleasant way to unwind after a day of exploring. Though I had higher expectations for the public bath's upkeep.
Joseph
United States of America,
November
2024
5.2/10
I had a fantastic experience at Mitsui Garden Hotel Kyoto Shinmachi Bettei, with its perfect location, comfortable rooms, and really good service. The modern decor blended beautifully with traditional elements. However, I found the room size a bit snug for two people, which may deter some travelers. Overall, I would highly recommend staying here for anyone visiting Kyoto! 😍🌸
Rooms
9.0
My Comfort Queen Room was beautifully decorated and spotlessly clean. The large bed was incredibly comfortable, perfect for relaxing after a long day of sightseeing. However, it felt a bit small for two people.
Service
10.0
The staff were exceptionally friendly and helpful, with excellent English skills. They made my stay truly enjoyable and even guided me to local spots, which added a personal touch to my experience.
Location
10.0
The hotel's location in a quiet residential neighborhood was perfect. I had easy access to small local restaurants and was only a short walk away from Nishiki Market and Gion, which made exploring the city very convenient.
Dining
10.0
I enjoyed a delicious breakfast with a variety of options. The evening meal I had was one of the best I've ever experienced, highlighting the local cuisine perfectly.
Facilities
8.0
The hotel provided excellent housekeeping services and had beautiful gardens, enhancing the overall ambiance. However, I did not find any convenience store within the hotel for small essentials.